Submit ›
  • Customers like
    • Installer responded to call 1
  • Customers don't like
    • Windows are poor quality 6
    • Poor quality window 4
    • Worthless backing of product 4

Ordered a uninsulated garage door from Pella (even though its Amarr, Pella doesnt make garage doors, they just middle man someone elses doors). First one ordered on 11/15 goes Missing. I call and find this out 12/23, 13 days after it was supposed to arrive on 12/10. No attempt from "installer" to contact me made. They tell me they have an insulated in stock and can ship that to me the 1st of Jan... Read more

Was this review helpful? 0 0

How do you get them open to clean? The instruction is covered by the window. Guess if I knew how to open it I could read the instruction. Attention to detail not there. Please move the instruction 1/4 inch. They are very energy efficient so I like that aspect a lot. Nine in a 10X12 room can be easily heated with a 1000 watt heater with insulation above and below and around. However, I never could... Read more

Was this review helpful? 0 1

We purchased a new Pella entry door and Pella 'select' storm door in July of 2014. The total cost was over $3,000. After having many problems with the entry door, such as a hinge screw actually protruding through the front of the door and gross misalignment between the door and factory (Pella) supplied door frame which caused the lock dead bolt not to fit into the door jamb. We were given a new... Read more

Was this review helpful? 0 0

A seal broke on our very expensive Pella Window after a year and a half. The top portion of the window needed to be replaced. It took Pella four months to get this done while I had water all over my kitchen every time it rained. Pella did finally replace the top portion free of charge, but I had to have the replacement window painted at my expense since I had a painter paint it in the first... Read more

Was this review helpful? 0 0

WE PURCHASED 11 IMPREVIA WINDOWS AND HAD PELLA INSTALL THEM, EARLY APRIL 2015. THE WINDOWS SHOULD NEVER HAVE BEEN SHIPPED FROM THE FACTORY IN THE CONDITION THEY WERE IN, THEY LOOKED LIKE USED WINDOWS. CUSTOMER SERVICE JUST COMPLETED THE FIFTH TRIP ON OCTOBER 20, 2015, TO COMPLETE ALL COSMITIC REPAIRS. DOING IN THE INSTALL IT WAS DISCOVERED ON THREE WINDOWS THE FOAM FILLER PLACED AROUND THE... Read more

Was this review helpful? 1 0

Pella Windows And Doors - Review about Pella Windows from Severna Park, Maryland
1 of 3

I have had Pella windows in my house for 15 years and ever since we had had issue with the inside fogging up like my car windshield does. I have had Pella out to look at them and they like to say it's the humidity in my house or the side of the house the windows are located. If this was the case why doesn't my glass door in the same room fog up. I've tried to leave the blinds open to see if it... Read more

Was this review helpful? 0 0

Bought double entry doors, thinking this is a good brand. Paid $4000. plus installation. The deadbolt won't operate properly from inside and only hits 1 mm inside latch plate. Oddly, if it is locked from the outside, it works ok. Even if the bolt did throw all the way, the door is not at all secure. A good kick would easily break it in because there is only a few mm of wood holding the bolt in... Read more

Was this review helpful? 0 0

Missing middle hinges company said they would send them out over night I would have the next day. I did not get them now it 4,days later and still don't have them. I was suppose to get a call back 3,days ago and still have not received that either. Company does not care how they treat customers. If it not right bring back to Lowes and complain to Lowe's home office maybe they will get a company... Read more

Was this review helpful? 0 0

I am so sorry. Same issue for me... I have Designer Design w/R/L/Tilt low E Slimshades (20 windows and 7 doors All w/transoms... plus 4 Architectural windows by Pella! Read more

Was this review helpful? 1 0

My wife and I remodeled a house that was a hundred years old or so. I used Pella proline because I wanted the wood look. After a year or so, they all developed leaks, and they take two people to lock. They are hard to open. They are difficult to tilt for cleaning. My wife recently broke one trying to get it to tilt. I tried to get help. HELP FROM PELLA DOES NOT EXIST. All I found was salesmen.... Read more

Was this review helpful? 2 0
Did not find what you were looking for?
 
×
You are reading about Pella Windows And Doors.
Filing a new complaint about
×